Shipping... Not going to be in during the day? If you are not going to be in during the day and don't want the inconvenience of collecting your parcel from the depot if you miss your delivery we can deliver to your work address as long as your state your billing address first when ordering. Don't worry we are 100% discreet and there will be no branding on the ouside of the box at all. Delivery Charges. Delivery is free to all mainland UK addresses on all orders over £35. Delivery to mainland UK addresses for orders under £35 costs £2.95 How long does it take to arrive?
Standard recorded delivery:- 1-3 working days (Although Royal Mail advice 92% of first class mail is currently arriving the next day) Returns... Returns and Refunds Naughtys4you.co.uk wants you to be pleased with your purchase, that's why we have a no fuss returns policy. If for any reason you are not completely happy you may exchange unused and unopened products within 30 days for alternative items or a refund. For reasons of hygiene please do not open items that you wish to send back as we regret that we cannot exchange fault-free items once the packaging has been opened. Cancellations You have the right to cancel the order at any time up to 7 working days starting the day after delivery. No questions asked. If we have already dispatched your order, a full refund will be given minus any shipping costs on the return of the goods. If goods have been dispatched by courier and you fail to pick the parcel up and it is returned to us and you then cancel your order additional charges will be incurred by us from our courier firm so these will be deducted from your refund. If you received free shipping then the actual shipping cost will not be refunded on the return of the goods.
If you cancel your order before we have dispatched your goods then a full refund will be given minus any charges incurred by us for billing your card and then refunding your card. Defective Items. When an item is operated by batteries we recommend that you check using a different set of batteries and check that they are fitted correctly and positioned to connect with electrical points before returning such items.
If the product is defective, please explain the fault in a covering letter and return it with its original box with all manuals and accessories for a full refund or replacement within 30 days. If you email us we can provide a free post return address.
Goods can be exchanged or refunded up to 30 days of any defect. After 30 days an exchange will only be available. All returned products are tested and will be sent back to you at your expense if they are found to be working. Please clean the items before returning.
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